So much better....there is hope! So funny to read this old stuff. I was then mentoring Norma. Today I spent hours (YES) trying to upgrade my PSE8 to plus!!! No need to go into details here but the action went through 6 times, yes, 6 times so you can imagine that between phone calls to Adobe, the bank, etc...I did absolutely nothing else....gggrrrr. I have to have "+" in order to properly follow my class.